{"id":50588,"date":"2025-09-03T07:22:50","date_gmt":"2025-09-03T07:22:50","guid":{"rendered":"https:\/\/shop.opsystems.bg\/?page_id=50588"},"modified":"2025-10-14T20:54:36","modified_gmt":"2025-10-14T17:54:36","slug":"credentialing-policy","status":"publish","type":"page","link":"https:\/\/shop.opsystems.bg\/en\/credentialing-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"[et_pb_section fb_built=&#8220;1&#8243; theme_builder_area=&#8220;post_content&#8220; _builder_version=&#8220;4.27.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_row _builder_version=&#8220;4.27.4&#8243; _module_preset=&#8220;default&#8220; theme_builder_area=&#8220;post_content&#8220;][et_pb_column _builder_version=&#8220;4.27.4&#8243; _module_preset=&#8220;default&#8220; type=&#8220;4_4&#8243; theme_builder_area=&#8220;post_content&#8220;][et_pb_text _builder_version=&#8220;4.27.4&#8243; _module_preset=&#8220;default&#8220; theme_builder_area=&#8220;post_content&#8220; text_text_color=&#8220;#000000&#8243; hover_enabled=&#8220;0&#8243; sticky_enabled=&#8220;0&#8243;]<h1>Privacy Policy<\/h1>\n<p>&nbsp;<\/p>\n<h2 id=\"intro\">I. INTRODUCTION<\/h2>\n<p>Welcome to<span>\u00a0<\/span><a href=\"https:\/\/www.opsystems.bg\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.opsystems.bg<\/a><span>\u00a0<\/span>(the \u201eWebsite\u201c or the \u201eWebsite\u201c), which has been developed for the benefit of and on behalf of OP SYSTEMS Ltd, UIC: 204112283, with registered office and registered address: Sofia, g.k. \u201eSYSTEMS\u201c, registered office and address: Sofia, Mladost 3, blvd. 384, inc. 2, app. 1, contact telephone:<span>\u00a0<\/span><a href=\"tel:+35924442626\">02\/4442626<\/a>.<\/p>\n<p><strong>BY USING THIS WEBSITE YOU AGREE TO THE TERMS AND CONDITIONS REGARDING THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.<\/strong><\/p>\n<p><strong>PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE AND IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY, PLEASE CONTACT US AT<span>\u00a0<\/span><a href=\"tel:+35924442626\">02\/4442626<\/a><span>\u00a0<\/span>OR TO<span>\u00a0<\/span><a href=\"mailto:office@opsystems.bg\">office@opsystems.bg<\/a>. IF YOU DO NOT AGREE TO ANY OF THE TERMS CONTAINED IN THIS PRIVACY POLICY, YOU SHOULD NOT USE THIS WEBSITE.<\/strong><\/p>\n<h2 id=\"controller\">PERSONAL DATA CONTROLLER<\/h2>\n<p>\u201eOP SYSTEMS\u201c Ltd (hereinafter referred to as \u201eAdministrator\u201c) is a limited liability company, UIC: 204112283, with registered office and registered address. Registered office and registered address: Sofia, Mladost 3, bl. 384, entry. 2, app. 1, telephone:<span>\u00a0<\/span><a href=\"tel:+35924442626\">02\/4442626<\/a>, website:<span>\u00a0<\/span><a href=\"https:\/\/www.opsystems.bg\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.opsystems.bg<\/a>.<\/p>\n<h2 id=\"dpa\">SUPERVISORY AUTHORITY<\/h2>\n<p>Data Protection Commission<br \/>Address. Address. 1592, Sofia Blvd. \u201e1592, Proff. 2, 1592, 1592, 1592, 1592, 2, 1592, 1592, 2, 1592, 1592, 2.<br \/>Contact details: 02\/915 35 18; 02\/915 35 15; 02\/915 35 19;<span>\u00a0<\/span><a href=\"mailto:kzld@cpdp.bg\">kzld@cpdp.bg<\/a>,<span>\u00a0<\/span><a href=\"https:\/\/www.cpdp.bg\/\" target=\"_blank\" rel=\"noopener\">www.cpdp.bg<\/a><\/p>\n<h2 id=\"scope\">II. OBJECTIVES AND SCOPE OF THE PRIVACY POLICY<\/h2>\n<p>1.1 The controller understands the considerations of visitors... and applies all data protection standards under Regulation (EU) 2016\/679...<\/p>\n<p>1.2 With this Policy... the Controller provides information on: purposes and scope; personal data; purposes of processing; time limits; mandatory\/voluntary nature; processing; protection; recipients; rights; exercise procedure; right to object; buttons\/tools of other companies; changes.<\/p>\n<h2 id=\"definitions\">III. DEFINITIONS<\/h2>\n<p>2.1 Within the meaning of Regulation (EU) 2016\/679...<\/p>\n<ul>\n<li><strong>Personal data<\/strong><span>\u00a0<\/span>- any information...<\/li>\n<li><strong>Processing<\/strong><span>\u00a0<\/span>- every operation...<\/li>\n<li><strong>Restriction of processing<\/strong>...<\/li>\n<li><strong>Profiling<\/strong>...<\/li>\n<li><strong>Administrator<\/strong>...<\/li>\n<li><strong>Processor of personal data<\/strong>...<\/li>\n<li><strong>Recipient<\/strong>...<\/li>\n<li><strong>Third country<\/strong>...<\/li>\n<li><strong>Consent<\/strong>...<\/li>\n<li><strong>Security breach<\/strong>...<\/li>\n<\/ul>\n<h2 id=\"principles\">IV. PRINCIPLES FOR THE PROCESSING OF PERSONAL DATA<\/h2>\n<ul>\n<li>Legality, fairness and transparency;<\/li>\n<li>Collection for specific and legitimate purposes;<\/li>\n<li>Data minimization;<\/li>\n<li>Accuracy and timeliness;<\/li>\n<li>Storage limitation;<\/li>\n<li>Integrity and confidentiality.<\/li>\n<\/ul>\n<h2 id=\"data\">V. PERSONAL DATA COLLECTED AND PROCESSED<\/h2>\n<h3 id=\"special\">\u0410. Special categories (\u201esensitive data\u201c)<\/h3>\n<p>4.1 The controller does not collect or process special categories of personal data... If provided intentionally - they are deleted immediately.<\/p>\n<h3 id=\"direct-phone\">\u0411. Data collected directly - by telephone<\/h3>\n<p>5.1 Name and telephone (sometimes e-mail) are collected for communication and pre-contractual actions...<\/p>\n<h3 id=\"direct-form\">Data via the contact form<\/h3>\n<p>5.2 Name, e-mail and information from the message using the form:<span>\u00a0<\/span><a href=\"https:\/\/www.opsystems.bg\/contact\" target=\"_blank\" rel=\"noopener\">https:\/\/www.opsystems.bg\/contact<\/a>...<\/p>\n<h3 id=\"direct-email\">Data by e-mail<\/h3>\n<p>5.3 E-mail address and data contained in the letter...<\/p>\n<h3 id=\"facebook\">Data via Facebook<\/h3>\n<p>5.4 Messages via<span>\u00a0<\/span><a href=\"https:\/\/www.facebook.com\/opsystems.bg\" target=\"_blank\" rel=\"noopener\">Facebook<\/a>... US server storage; applicable Article 46 GDPR safeguards; policy:<span>\u00a0<\/span><a href=\"https:\/\/www.facebook.com\/policy.php\" target=\"_blank\" rel=\"noopener\">facebook.com\/policy.php<\/a>.<\/p>\n<h3 id=\"instagram\">Data via Instagram<\/h3>\n<p>5.5 Messages via<span>\u00a0<\/span><a href=\"https:\/\/www.instagram.com\/opsystems\" target=\"_blank\" rel=\"noopener\">Instagram<\/a>... politics:<span>\u00a0<\/span><a href=\"https:\/\/help.instagram.com\/519522125107875\" target=\"_blank\" rel=\"noopener\">help.instagram.com\/519522125107875<\/a>.<\/p>\n<h3 id=\"linkedin\">Data via Linkedin<\/h3>\n<p>5.6 Messages via<span>\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/company\/op-systems-ltd\" target=\"_blank\" rel=\"noopener\">Linkedin<\/a>... politics:<span>\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/legal\/privacy-policy\" target=\"_blank\" rel=\"noopener\">linkedin.com\/legal\/privacy-policy<\/a>.<\/p>\n<h3 id=\"third-party-data\">\u0412. Data from third parties<\/h3>\n<p>6.1 Exceptionally - from public registers (Trade Register, Patent Office, etc.) to protect rights and legitimate interests.<\/p>\n<h3 id=\"auto\">\u0413. Data collected automatically<\/h3>\n<p>7.1 IP address, device, OS, browser, pages visited, frequency\/duration and date\/time.<\/p>\n<h2 id=\"cookies\">VI. BISCUITS<\/h2>\n<p>8.1 Details in the Cookie Policy:<span>\u00a0<\/span><a href=\"https:\/\/www.opsystems.bg\/cookies\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.opsystems.bg\/cookies\/<\/a><\/p>\n<h2 id=\"purposes\">VII. PURPOSES OF PROCESSING<\/h2>\n<p>9.1 Data provided directly - for the provision of services and sales; identification; contact; performance of contract and legal obligations; accounting and statistical purposes.<\/p>\n<p>9.2 Automatically collected data - for improving functionality and anonymous statistics.<\/p>\n<p>9.3 The data shall not be used for other incompatible purposes.<\/p>\n<h2 id=\"retention\">VIII. STORAGE PERIOD<\/h2>\n<p>10.1 Correspondence via e-mail\/Facebook\/Instagram\/Linkedin - until the request is answered and granted + 1 year.<\/p>\n<p>10.2 Customer data (goods\/services) - 10 years (accounting requirements).<\/p>\n<p>10.3 Other cases - according to criteria: legal obligations; purpose and legal basis; contractual relationship; future contact, etc.<\/p>\n<h2 id=\"mandatory\">IX. MANDATORY AND VOLUNTARY NATURE<\/h2>\n<p>11.1 Provision is voluntary but necessary for contact and provision of services; in the event of refusal, the request may not be processed.<\/p>\n<h2 id=\"processing\">X. PROCESSING OF PERSONAL DATA<\/h2>\n<p>12.1 Processing by automatic\/non-automatic means.<\/p>\n<p>12.2 Processing by the Controller or by a processor - an accountant in the RB.<\/p>\n<h2 id=\"security\">XI. DATA PROTECTION<\/h2>\n<p>13.1 Technical and organisational measures: secure servers\/folders; identity verification on access, etc.<\/p>\n<p>13.2 For details:<span>\u00a0<\/span><a href=\"mailto:office@opsystems.bg\">office@opsystems.bg<\/a><span>\u00a0<\/span>or<span>\u00a0<\/span><a href=\"tel:+35924442626\">02\/4442626<\/a>.<\/p>\n<h2 id=\"recipients\">XII. BENEFICIARIES<\/h2>\n<p>14.1 Data may be disclosed: to the subject; to public authorities as required by law; to processors (e.g. an accountant) with a duty of confidentiality and appropriate measures.<\/p>\n<p>14.2 Data is not sold to third parties.<\/p>\n<h2 id=\"rights\">XIII. RIGHTS OF NATURAL PERSONS<\/h2>\n<ul>\n<li><strong>Right of access<\/strong><span>\u00a0<\/span>(15.1)<\/li>\n<li><strong>Right of rectification<\/strong><span>\u00a0<\/span>(15.2)<\/li>\n<li><strong>Right to erasure (\u201ebeing forgotten\u201c)<\/strong><span>\u00a0<\/span>(15.3)<\/li>\n<li><strong>Right to restriction<\/strong><span>\u00a0<\/span>(15.4)<\/li>\n<li><strong>Right to portability<\/strong><span>\u00a0<\/span>(15.5)<\/li>\n<li><strong>Right to object<\/strong><span>\u00a0<\/span>(15.6)<\/li>\n<li><strong>Profiling rights<\/strong><span>\u00a0<\/span>(15.7)<\/li>\n<li><strong>Notification in case of breach<\/strong><span>\u00a0<\/span>(15.8)<\/li>\n<li><strong>Complaint to a supervisory authority<\/strong><span>\u00a0<\/span>(15.9)<\/li>\n<li><strong>Effective judicial protection<\/strong><span>\u00a0<\/span>against a supervisor\/administrator (15.10-15.11)<\/li>\n<li><strong>Right to compensation<\/strong><span>\u00a0<\/span>(15.12)<\/li>\n<\/ul>\n<h2 id=\"procedure\">XIV. PROCEDURE FOR THE EXERCISE OF RIGHTS<\/h2>\n<p>16.1 Written request to the Administrator (by post or e-mail) with: name\/address\/identifying details; description of the request; signature\/date\/email.<\/p>\n<p>16.2 The request shall be made in person and recorded in a register.<\/p>\n<p>16.3 Verification of identity; if necessary, request for a document.<\/p>\n<p>16.4-16.6 Response time: up to 2 months (possible extension of 1 month); notification in case of no action.<\/p>\n<p>16.7 Notification of recipients upon correction\/deletion\/restriction unless impossible or disproportionate.<\/p>\n<h2 id=\"objection\">XV. RIGHT TO OBJECT<\/h2>\n<p>17.1-17.2 Objection on grounds relating to a particular situation - against processing on grounds of public interest\/official authority\/legitimate interest; in the event of an objection, termination, except on compelling legitimate grounds.<\/p>\n<p>17.3 In the case of direct marketing - the right to object at any time; after objection, processing for these purposes shall cease.<\/p>\n<h2 id=\"third-party\">XVI. LINKS, TOOLS AND CONTENT FROM OTHER COMPANIES<\/h2>\n<p>18.1 Facebook, Linkedin, Instagram, etc.-these sites are independent; it is recommended to read their policies.<\/p>\n<h2 id=\"changes\">XVII. CHANGES TO THE PRIVACY POLICY<\/h2>\n<p>19.1 The Policy may be updated; publication with a new \u201eLast Modified\u201c date; use after changes implies consent.<\/p>\n<h2 id=\"contacts\">XVIII. CONTACT<\/h2>\n<p>20.1 Questions:<span>\u00a0<\/span><a href=\"mailto:office@opsystems.bg\">office@opsystems.bg<\/a><span>\u00a0<\/span>or<span>\u00a0<\/span><a href=\"tel:+35924442626\">02\/4442626<\/a>.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0430 \u043f\u043e\u0432\u0435\u0440\u0438\u0442\u0435\u043b\u043d\u043e\u0441\u0442 &nbsp; I. \u0412\u042a\u0412\u0415\u0414\u0415\u041d\u0418\u0415 \u0414\u043e\u0431\u0440\u0435 \u0434\u043e\u0448\u043b\u0438 \u0432\u00a0https:\/\/www.opsystems.bg\u00a0(\u201e\u0423\u0435\u0431 \u0441\u0430\u0439\u0442\u044a\u0442\u201c \u0438\u043b\u0438 \u201e\u0418\u043d\u0442\u0435\u0440\u043d\u0435\u0442 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430\u0442\u0430\u201c), \u043a\u043e\u0439\u0442\u043e \u0435 \u0438\u0437\u0440\u0430\u0431\u043e\u0442\u0435\u043d \u0432 \u043f\u043e\u043b\u0437\u0430 \u0438 \u043f\u043e \u043f\u043e\u0440\u044a\u0447\u043a\u0430 \u043d\u0430 \u201e\u041e\u041f \u0421\u0418\u0421\u0422\u0415\u041c\u0418\u201c \u041e\u041e\u0414, \u0441 \u0415\u0418\u041a: 204112283, \u0441\u044a\u0441 \u0441\u0435\u0434\u0430\u043b\u0438\u0449\u0435 \u0438 \u0430\u0434\u0440\u0435\u0441 \u043d\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435: \u0433\u0440\u0430\u0434 \u0421\u043e\u0444\u0438\u044f, \u0436.\u043a. \u041c\u043b\u0430\u0434\u043e\u0441\u0442 3, \u0431\u043b. 384, \u0432\u0445. 1, \u0435\u0442. 2, \u0430\u043f. 1, \u0442\u0435\u043b\u0435\u0444\u043e\u043d \u0437\u0430 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0438:\u00a002\/4442626. \u0418\u0417\u041f\u041e\u041b\u0417\u0412\u0410\u0419\u041a\u0418 \u0422\u0410\u0417\u0418 \u0418\u041d\u0422\u0415\u0420\u041d\u0415\u0422 \u0421\u0422\u0420\u0410\u041d\u0418\u0426\u0410 \u0412\u0418\u0415 [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-50588","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - 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